Documentation/Quickstart

Quickstart

From signup to your first answer takes about 3 minutes. No credit card, no configuration, no prompts to write.

1. Create your workspace

Sign up with your work email and name your workspace — it defaults to your own name, since most people start out using CoTeam on their own. Your workspace is live in under 60 seconds; nothing here is locked in and you can rename it anytime.

Your evaluation includes:

Limit
Ask responses10
Questionnaire runs2
Knowledge base uploadsUnlimited

There's no time limit on the evaluation — you can take as long as you need to see real value on your own content. Knowledge base uploads are never restricted, even during evaluation, because a thin knowledge base is the single biggest cause of a bad first impression.

2. Build your knowledge base

Paste your website URL and CoTeam crawls your docs, security page, trust center, pricing, and integration pages automatically — usually 10–25 pages in 1–2 minutes.

You can also:

  • Upload files directly (PDF, Word, Excel, Markdown, plain text, HTML, or .eml/.msg email files)

The single highest-value thing you can upload is a past completed questionnaire. Real questions with real, already-approved answers in your own voice are the best possible source — upload every one you can find. See Knowledge Base for the full priority order.

3. Ask your first question

Go to Ask. Type any question a prospect has ever sent you. CoTeam searches your knowledge base, drafts a sourced answer, and scores its own confidence — all in under 10 seconds.

  • 🟢 High confidence — directly sourced, with a citation. Safe to send as-is.
  • 🟡 Medium confidence — inferred from related content. Review before sending.
  • 🔴 Low confidence — no good source found. CoTeam tells you exactly what document would answer it.

See Confidence Scoring & Gap Detection for how this works in detail.

4. Process your first questionnaire

Upload any security questionnaire, RFP, due diligence review, or vendor assessment — Excel, Word, or PDF. CoTeam parses every question, retrieves relevant knowledge base content, and drafts an answer for each one.

Typical processing time is 1–3 minutes for 50–100 questions. When it's done, you'll get a completion email with a confidence breakdown and a link straight into the review session. See Questionnaire Engine for the full review workflow.

5. Invite teammates (optional)

CoTeam works fully on your own — invites are never required to get value out of it. If you do want to bring teammates in, invite them anytime from Settings. They get an email with a direct signup link — no admin setup required on their end — and land in the same knowledge base immediately.

Once they're in, everyone can use CoTeam from:

What's next

Knowledge Base